A loan that is repaid late is a loan that costs you twice: once in cash flow and again in the time your staff spend chasing it. The cheapest fix is a short SMS at the right moment. If your SACCO or lending app already stores loan due dates, you can send those messages automatically.
The four messages that matter
- 3 days before due date: "Hello Sarah, your loan instalment of UGX 80,000 is due on 5 March. Pay by Mobile Money. Thank you. Kasese SACCO"
- On the due date: a short reminder with the amount and how to pay.
- After payment: "We received UGX 80,000. Balance UGX 240,000. Thank you." Members trust you more when every payment is confirmed.
- After 3 days late: a polite follow-up with a phone number to call.
How to connect your system
If your SACCO software or loan app is custom built, ask your developer to call the Yoola SMS API once per message. The request is one JSON call:
POST https://yoolasms.com/api/v1/send
{
"phone": "256772123456",
"message": "Hello Sarah, your instalment of UGX 80,000 is due on 5 March.",
"sender": "YoolaSMS",
"api_key": "YOUR_API_KEY"
}Free SDKs for PHP, Python and Node.js are on our API page, so most developers finish the integration in an afternoon.
Use your own sender ID
Members respond better to a message from "KASESESACCO" than from a number they do not recognise. You can register your own sender ID and start sending under the shared YoolaSMS name while it is approved.
Paying for large volumes
Lenders with thousands of members send a lot of messages. Large prepaid amounts qualify for lower per-SMS rates, and we accept bank transfer with a proforma invoice. Contact support@yoolasms.com or WhatsApp +256 704 487 563 to agree a rate.
Not a developer? You can also upload your member list and send reminders from the dashboard. Create a free account to try it.
Comments (0)