Many Ugandan shoppers do not check email. An SMS about their order gets read in minutes and cuts the "where is my order?" calls. With the free Yoola SMS plugin for WordPress and WooCommerce, you can set it up without any coding.
What the plugin does
- Texts the customer when an order is processing and when it is completed.
- Texts you when a new order arrives.
- Lets you edit each message and use the customer's name, order number and total.
- Sends each notification once per order, even if WooCommerce triggers it twice.
Set it up
- Create a free Yoola SMS account and copy your API key from API Key in the dashboard.
- Download the plugin from our API page.
- In WordPress go to Plugins → Add New → Upload Plugin, choose the zip file and activate it.
- Open Settings → Yoola SMS, paste your API key and save.
- Type your own number in the test box and press Send test. If the SMS arrives, you are ready.
Message ideas
- Processing: "Hi {first_name}, we received your order #{order_id} ({total}). Thank you for shopping with {site_name}!"
- Completed: "Hi {first_name}, your order #{order_id} is complete. Thank you for choosing {site_name}!"
Tips
Make the phone number field required at checkout, because the SMS is sent to the billing phone. Local numbers such as 0772123456 are converted automatically. Keep messages short so each one costs one SMS, and top up before a promotion so your notifications are not interrupted.
Need a hand? WhatsApp us on +256 704 487 563.
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