Last Updated: January 1, 2025 | Effective Date: January 1, 2025
Yoola SMS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at yoolasms.com. This policy complies with Uganda's Data Protection and Privacy Act 2019.
By using Yoola SMS, you consent to the data practices described in this policy.
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, phone number, password (hashed) | Account creation & authentication |
| Payment Data | MoMo/Airtel transaction references, amounts | Processing credits, billing records |
| Message Data | SMS content, recipient numbers, timestamps | Delivering messages, delivery reports |
| Contact Lists | Phone numbers, names you upload | Enabling bulk sends to your recipients |
| Usage Data | Login timestamps, pages visited, IP address | Security monitoring, analytics |
| API Data | API requests, keys, responses | Enabling developer integrations |
We will never sell your personal data or contact lists to third parties for marketing purposes.
We only share data where necessary to provide the service:
We retain your account data for as long as your account is active. Message logs are retained for 12 months for delivery reporting purposes. Payment records are retained for 7 years for tax and audit compliance. If you close your account, we delete your personal data within 90 days, except where retention is required by law.
To exercise any of these rights, email us at support@yoolasms.com with the subject line "Data Rights Request".
We implement industry-standard security measures including:
We use cookies to maintain your login session and to understand how users interact with our website. We do not use third-party advertising cookies. You can control cookies in your browser settings. Disabling cookies may affect your ability to log in to the platform.
Yoola SMS is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe a minor has registered, please contact us immediately and we will delete the account.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the service after changes constitutes your acceptance of the revised policy.
For any privacy-related questions, requests, or concerns: