What a sender ID is, what it costs and how long approval takes in Uganda, Rwanda, Malawi, Zambia, Kenya and Tanzania.
Uganda sender IDs are registered with the mobile networks, and the networks charge for it. Pick the option that matches who your customers are.
| Option | Setup | Network fee | Approval time |
|---|---|---|---|
| MTN only | UGX 50,000 | UGX 250,000 per month | 3 to 7 working days |
| Airtel only | UGX 50,000 | UGX 250,000 once | 5 to 10 working days |
| All networks | UGX 50,000 | UGX 500,000 per month | 5 to 10 working days |
Amounts are network fees before 18% VAT.
Registering a sender ID in Rwanda has no network fee. Submit your request and we handle the approval.
Approval times depend on the network. We confirm the expected time when you submit your request.
Registering a sender ID in Malawi has no network fee. Submit your request and we handle the approval.
Approval times depend on the network. We confirm the expected time when you submit your request.
Registering a sender ID in Zambia has no network fee. Submit your request and we handle the approval.
Approval times depend on the network. We confirm the expected time when you submit your request.
Fees and timelines for Kenya depend on the network. Tell us the name you want and we will confirm the exact cost and time before you pay anything.
Contact us for a quote.
Fees and timelines for Tanzania depend on the network. Tell us the name you want and we will confirm the exact cost and time before you pay anything.
Contact us for a quote.
A sender ID is the name that appears as the sender of your SMS, for example MYSHOP instead of a phone number. It builds trust and makes people more likely to open your message.
Up to 11 characters, using letters and numbers. Spaces and symbols are not reliably supported, so keep it to one short word.
No. A name-based sender ID is one-way. If you need replies, use a number or put a phone number in the message.
Every name is approved by the network, and a name can be rejected. Use your own registered business or brand name, not another company's name.
No. You can create an account and send straight away. Register a sender ID when you want your brand on the message.
Create an account, then request your sender ID from the dashboard. Questions about cost or timing? Ask us first.
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