Bring Customers Back With One SMS

Promotions, new stock, delivery updates and payment reminders, sent by SMS to your customers in minutes. From UGX 20 per SMS.

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What shops and businesses use it for

Your customers already have your number in their phone. An SMS reaches them where a social media post gets lost.

Offers and new stockTell customers about discounts, new arrivals and weekend promotions.
Order and delivery updatesConfirm orders, and tell customers when a delivery is on the way.
Payment remindersRemind credit customers of balances before the due date.
Thank-you messagesA short thank-you after a purchase brings people back.

Message templates you can copy

Replace the words in brackets. Each message fits in a single SMS. For promotions, always give customers a way to opt out.

Weekend offer

[Shop]: this weekend, [Offer] on [Items]. Valid until [Date]. Visit [Place] or call [Phone]. Reply STOP to opt out.

Order ready

Dear [Name], your order [No.] is ready for collection at [Shop]. Open until [Time]. Thank you.

Delivery

Dear [Name], your order is on the way. Our rider [Rider] will call from [Phone]. Thank you for shopping with [Shop].

Balance reminder

Dear [Name], your balance at [Shop] is UGX [Amount], due on [Date]. Pay via [Number]. Thank you.

More ready-made messages are in our free SMS templates.

How it works

1. Create your accountFree, and you can start sending straight away.
2. Add your customersUpload a CSV or type numbers. Save groups, for example regular customers or credit customers.
3. Top upPay with MTN Mobile Money or Airtel Money. Credits do not expire.
4. Send or scheduleSend now, or schedule your offer for the morning it starts.

Simple prices

The more you buy, the lower the rate per SMS. The rate applies to the whole bundle.

Bundle sizePrice per SMS
Up to 999 SMSUGX 35
1,000 to 9,999 SMSUGX 30
10,000 to 59,999 SMSUGX 25
60,000+ SMSUGX 20

Want your shop name as the sender? Read our sender ID guide.

Frequently asked questions

How much does a promotion to 1,000 customers cost?

1,000 customers at UGX 30 per SMS is UGX 30,000, as long as the message fits in one SMS (160 characters). Emojis cut the limit to 70 characters, so avoid them.

Can I send order updates automatically from my website?

Yes. The Yoola SMS API is free, and there are WordPress and WooCommerce plugins for order and customer SMS.

Should customers be able to opt out?

Yes. Give people a way to say they do not want promotional messages, and respect it.

Can my shop name show as the sender?

Yes. You can register your own sender ID with MTN and Airtel. You can start straight away under the shared YoolaSMS name.

How do I pay?

Top up your account with MTN Mobile Money or Airtel Money. Credits do not expire.

Send your first message today

Create a free account and try it with your own message.

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