Send order updates, OTPs, and promotions to your customers on WhatsApp — the app they already have open. One flat rate, no monthly subscription, no setup fee.
Real, approved message categories — not a generic chatbot. Pricing shown in Malawi (MWK).
Order updates, account alerts, transaction notifications
OTP codes and identity verification, with a tap-to-copy button
Promotions, campaigns, and offers to opted-in customers
Replying to a customer who messaged you first
Most WhatsApp Business providers charge a monthly subscription just to access the platform — before you've sent a single message. Yoola SMS doesn't.
| Cost Item | Yoola SMS | Typical Provider |
|---|---|---|
| Monthly subscription | None | Often required |
| Setup fee | None | Often required |
| Per-message rate | Real Meta wholesale cost + small markup | Marked up further on top of a subscription |
You only ever pay for messages you actually send — nothing else.
Already using Yoola SMS? WhatsApp uses the same dashboard, the same account, the same API.
Choose from your approved templates — order updates, OTPs, or promotions — right in your dashboard.
Add your recipient's name, order number, or code — the same way you already personalize SMS.
Your message arrives on WhatsApp in seconds, with delivery status tracked just like SMS.
No. WhatsApp messaging uses the same Yoola SMS account, dashboard, and credit balance you already have for SMS.
Not quite — WhatsApp requires pre-approved message templates for business-initiated messages. You'll pick from templates for common cases (order updates, OTPs, promotions) and fill in the variable details, rather than typing fully free text. This is a WhatsApp platform rule, not a Yoola SMS limitation.
Yes. Sending WhatsApp messages requires your recipients to have genuinely agreed to be contacted on that channel — this isn't the same as simply having their number in your SMS contact list. This protects your account's sending ability and your customers' trust.
Uganda, Malawi, Zambia, Kenya, Tanzania, Rwanda, and Zimbabwe — with the same flat rate across all seven, since they share the same underlying wholesale cost.
Correct — you only pay for messages you actually send, at the rates shown above. No subscription, no setup cost.
Same account, same dashboard, no extra cost to get started.
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